TERMS OF SERVICE
& CANCELLATION POLICY
Personal Training: We request that you cancel at least 24 hours before a scheduled session by text, phone, or email. Failure to notify us within that time frame will result in loss of payment for the session.
Packages are valid for three or six months from the purchase date. Classes cannot be carried over beyond the stipulated date, and no refunds are offered if the package expires.
Dance & Gym Classes: Sessions must be booked via the Studio Bookings app and can be cancelled up to 4 hours prior to the start of the class. Those wishing to cancel less than 4 hours prior to the start time will not be refunded. Classes must be booked at least 15 minutes prior to start time.
For morning group exercise sessions, in the event of only 1 person confirming their attendance through their respective WhatsApp group, the trainer reserves the right to cancel the class.
First Class Free
Get a feel for what we do at Primal Fit with our special offer.